Returns
We want you to love your bouquet. If something is not right, we are here to make it right.
Start a return14-day window
You have 14 days from receiving your order to initiate a return. After this period we are unable to accept returns.
Original condition
The bouquet must be returned unused, undamaged, and in its original packaging with all labels and materials included.
Contact us first
Email us with your order number to begin. We will guide you through the next steps and approve your return.
Send it back
Once approved, send the item back using tracked shipping to ensure safe delivery to us.
Your refund
After we receive and inspect the return, we process your refund within 14 days.
To keep our bouquets at the highest standard, we are unable to process returns in the following cases.
Items that have been used or altered in any way
Products showing signs of damage or not suitable for resale
Returns missing original packaging, labels, or materials
Items returned after the 14-day return period
Not quite right? You have 14 days to change your mind. No questions asked.
Your right
You can cancel your purchase within 14 days of receiving it, without giving a reason. Custom or personalised pieces (such as bespoke wedding or event bouquets) are excluded.
How to withdraw
Email us at contact@ambleflower.com within those 14 days. You may use the form below, but you don’t have to.
Returning
Send the product back within 14 days of telling us, undamaged and in its original packaging where possible, to: John Blankensteinstraat 11, 1508 VB Zaandam, the Netherlands. Return costs are covered by Amble.
Refund
We refund the full amount, including standard delivery costs, within 14 days of your notice, using your original payment method. We may wait until we have received the product or proof that you sent it.
To: Amble, John Blankensteinstraat 11, 1508 VB Zaandam, the Netherlands, contact@ambleflower.com
I hereby withdraw from my purchase of the following product(s): ______
Ordered on / received on: ______
Name: ______
Address: ______
Date and signature (only if on paper): ______
We will make it right.
If something arrives damaged or incorrect, please contact us within 7 days of delivery. We will resolve it with a replacement or a full refund — no questions asked.
Contact us